Lowongan Kerja Operations Manager Terbaru PT Duta Anggada Group.
We are looking for an Operations Manager to provide customer services, operations and basic facilities support to business clients within the premises.
Reporting Directly To: Director
Role Objective: Responsible for Suite (Virtual) Office New Sales and Marketing-related local campaigns, Suite (Virtual) Office Accounts Management and Operations Management, Suite (Virtual) Office client concerns, and Suite (Virtual) Office Team Management.
Key Responsibilities: Sales and Marketing, Accounts Management, Team Management, Admin and Finance-related functions
Job Description:
- Develops a Suite (Virtual) Office business plan and sales strategy for the market that ensures attainment of sales goals and profitability.
- Prepares action plans for effective search of Suite (Virtual) Office sales leads and prospects.
- Initiates and coordinates development of action plans to penetrate new markets.
- Assists in the development and implementation of marketing plans as needed.
- Provides timely feedback to senior management regarding performance.
- Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
- Maintains accurate records of all pricings, sales, and activity reports
- Prepares and conducts proposals and presentations.
- Controls expenses to meet budget guidelines.
- Handles sales tours for Suite (Virtual) Office prospects
- Oversees and manages Suite (Virtual) Office operations
Qualifications and Experience:
- Male/Female, max 40 years old
- Education: Any business-related course
- Experience: At least 3-5 years experience in the Suite (Virtual) Office or hospitality industry in a managerial or supervisory role
- Experience from within facilities management, office management, operations, building management or similar
- Experience of providing the highest levels of customer service
- Ability to liaise comfortably with high level corporate clients
- Ability to lead a small team
- A presentable and approachable demeanour
- Excellent levels of literacy and numeracy
- Knowledge and Skills:
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- Sales Processes/Negotiation Skills
- Leadership Skills
- Ms Office Computer Skills
- Customer Service Management
- Operations Standards
- Effective Communication Skills
- Up-selling skills
- Business Communication Skills
- Office Management Skills
- Good Interpersonal Networking Skills
- Personal Qualities:
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- Service-oriented
- Eye for details
- Good appearance and well groomed
- Has Sense of urgency
- Effective communicator
- Organized and systematic
- Committed
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